CCP RubberBAND
CCP Engineering Corp
CCP Engineering Alliance
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Posted - 2014.05.16 15:33:00 -
[3] - Quote
Darin Vanar wrote:
It would be really helpful in gathering feedback to state what the goal of the team is with these tooltips?
What are they meant for? They just suddenly got hotdropped on the playerbase with no real explanation for why there are here.
Is it for New Player Experience? If so, we can give our input with that in mind.
Is it the way the client is trying to move forward?
If so, well, we can tell you what we like/don't like about it if you're planning to go as far with this as to eventually overhaul the client. So far, most of the feedback has been that we really don't like any of it, and in this case it's my suggestion that you start over with the "in space" part of the tooltip program.
But I mean, why is it here? What is it meant to accomplish?
We could give you better feedback if we knew that. Otherwise, we are just guessing, and giving you random feedback.
Some good questions.
Let me start by point to the presentation CCP Rise did at Fanfest, which a few other players have linked to, http://youtu.be/sbHqFgn4SOw
And I will try and elaborate without writing another blog. The goal of the team (Pirate Unicorns) is to improve the New Player Experience while also improving the larger user experience of EVE for all players. The long term goal is to try and remove a linear tutorial experience as it currently exists in game and instead replace it with a sandbox tutorial that players can understand by just playing and interacting with the world.
The first step towards achieving this goal are the tooltips. As a result the tooltips have a few specific goals
- Inform and teach a new player
- Provide value to existing players
- Be unobtrusive enough to veterans that they can be ignored
As a final point we work under the assumption that nobody knows everything and so the tooltips are ultimately always valuable to someone at some point (new players and veterans alike).
So now that we have established the goals we can begin tackling the problem.
And to be clear we are aware that any changes to an established UI will ultimately require a lot of fine tuning to get just right and we are looking at some very specific timing issues that should alleviate some of the pain points players are raising.
On a final note, we are having some very serious discussions about the in space tooltips, their values and how players use them. Please keep your feedback coming, we are certainly not ignoring it, but any response requires some planning, implementation and validation on our part.
Feel free to poke me on: Twitter |